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You Don't Have to Want It to Buy It!Are you a regular on-line shopper?There are many amongst us who have bought a thing or two from eBay, a book or DVD from Amazon or do our banking on-line, but for those of you who are yet to make your first on-line payment, here's a few things to think about... Don't Be Afraid of the Buy Now Button!There are several steps in the on-line purchasing process.
Even for a site you are a member of, who might not need to ask you for your name or e-mail address, many sites nowadays show you the form to confirm these details, but already fill it all out for you based on your personal profile. Feel free to start to process an order. You can get a very good feeling as to how 'switched on' the company you are visitng is by how confident you are in their payment systems. Ask yourself:
Processing your dummy order (you have no intention of buying at this stage), if you answer 'No' to any of the above you might want to think again before making a purchase. Practice Makes Perfect - For Everyone!Site Owners can find out where you become uncomfortable, you can gain more experience in how products and services are delivered!By running dummy orders until the final 'Hand over your money!' part and then clicking 'Canel' (unless you have changed your mind by this point and wish to make a purchase!), site owners can find out at which point the order process failed. They can also see which products caught your eye, evene if you did not make a purchase. Additionally, you can gain more confidence in the on-line order process in general. We continue to install the same e-Commerce system, tailoring it to each individual clients' needs, but the true benefit is that the payment process itself is usually very similar across many of our sites. This uniformity is absolutely recommended - the more sites that are unifed, the quicker and easier on-line payment becomes. Bear in mind that at this point in a sale, there are only two main things left to do - confirm your order and pay - regardless of what it is you are buying. Some DifferencesAs you might expect, there are still customisation options within the payment system. A site offering e-Books or Audio Products that customers can download straight after a purchase might not need to collect a user's address or shipping details. A site dealing with trade only clients might not need to request payment information at all - running every order on an 'invoice on account' process. It is only when you run a few dummy orders that you can find out which settings have been applied to the store you are viewing. Get in TouchIf in doubt, give them a shout!If you are still un-sure or less than 100% confident at any point, reach for the 'Contact' button and ask any questions you may have. The majority of sites will have someone on-hand to reply within 24 hours. In our experience sites usually respond within 4 hours. As ever, if you have any questions or comments about the E-Commerce system here at Coos Creations, please don't hesitate to get in touch! e-Commerce for Your SiteIf you have something you could sell on-line, talk to us today!
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